wayang88 Platform Privacy Notice

This page describes what data we collect when you use wayang88 and how we keep that data protected. We collect personal information only to verify your identity, process payments, settle bets, and provide customer support. We do not sell your data to third parties, and we encrypt all sensitive information in transit and at rest.

Our servers and payment processors may sit outside your jurisdiction—typically in data centres across Southeast Asia and globally. We comply with applicable data protection laws and industry standards. You retain the right to request, correct, or delete your personal data at any time.

Review this privacy notice to understand how wayang88 handles your information. If you have questions, contact our support team via in-app chat.

Data Collection and Processing on wayang88

What we collect on wayang88

When you open an account, we collect your email address, password, full name, date of birth, and phone number. On your first withdrawal, we request identity verification documents: a national ID (KTP), passport, or driver's license, plus a proof of address (utility bill, bank statement). We store these documents securely and retain them for the duration of your account plus seven years for regulatory compliance.

We also collect transaction data: your deposit and withdrawal history, payment method details (but not full card numbers—we store only the last four digits), bet details, and game history. This data helps us detect fraud, settle disputes, and comply with anti-money-laundering (AML) regulations.

How we use your data on wayang88

We use your personal information for four main purposes:

Account verification: We verify your identity to comply with KYC/AML laws and prevent fraud.
Payment processing: We share payment details with DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and your bank (mobile banking, local payment, online payment, e-wallet) to process deposits and withdrawals.
Bet settlement: We use transaction data to settle bets, resolve disputes, and calculate your balance.
Customer support: We use your contact information to respond to support requests via chat, email, or phone.

We do not use your data for marketing emails unless you explicitly opt in. We do not sell your data to third parties. We may share anonymized, aggregated data with regulators or law enforcement if required by law.

On wayang88, your data is yours. We encrypt it, protect it, and use it only as necessary to serve your account and comply with law.

wayang88 data protection team

Third-party processors and data location

We rely on third-party processors to handle payments, hosting, and support functions. Our payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) retain your payment data according to their own privacy policies. Our hosting providers store servers in data centres across the region—your data may be replicated to backup locations for disaster recovery.

We also use third-party support tools to manage customer service requests. These tools may be hosted outside Indonesia. All processors sign data-processing agreements committing them to standard security practices and confidentiality.

Data retention: We retain account data for the duration of your account and seven years after closure for regulatory purposes. You can request deletion of optional data (marketing preferences, support notes) at any time.
Cookies and tracking: We use session cookies to keep you logged in. We also use analytics cookies (Google Analytics) to understand how users navigate wayang88—this helps us improve performance but does not identify you personally.
Security measures: We encrypt all data in transit using SSL/TLS. At rest, sensitive fields (passwords, card details) are encrypted with AES-256. We conduct security audits quarterly.

Your Rights and Our Commitments on wayang88

Your data rights on wayang88

You have the right to access, correct, or delete your personal data. To exercise these rights, contact our support team via in-app chat with your request. We will respond within 14 days. If you request deletion, we will remove your account data (except where retention is required by law, such as transaction records for regulatory compliance).

You also have the right to opt out of non-essential communications. If we send marketing emails and you wish to stop, click the unsubscribe link in the email or contact support to adjust your preferences.

Data breach notification on wayang88

If we discover a data breach affecting your personal information, we will notify you without unreasonable delay. Notification will occur via email to your registered address or in-app notification. We will describe the breach, the type of data affected, and steps we are taking to mitigate harm.

We maintain breach insurance and incident-response procedures. In the event of a breach, we may also notify relevant data protection authorities if required by law.

Policy updates on wayang88

We may update this privacy notice from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by posting an updated notice on wayang88 and updating the "last modified" date at the bottom of this page. Continued use of wayang88 after updates take effect means you accept the updated policy.

Contact and complaints on wayang88

For questions about this privacy notice or to file a complaint, contact wayang88 support via in-app chat. Support is available in English and Indonesian. If you believe we have violated your data protection rights, you also have the right to file a complaint with your jurisdiction's data protection authority (e.g., the Personal Data Protection Authority if you are in Indonesia).